Due to the current Coronavirus outbreak, Vanstyle will be having to make unprecedented changes to the way it or the way its partners are working. Below are the latest information we can give you regarding stock or delivery issues.
During the Covid-19 crisis we are continuing to dispatch customer orders as quickly as we possibly can whilst adhering to the latest Government advice on distancing. We are providing hand sanitiser at every workstation and taking care whilst packing your parcels. We are operating with the maximum number of staff we currently can in the space we have available and many team members are starting work early and working weekends to keep the orders flowing. The number of online orders has risen rapidly across our industry which has created shortages and delays in the delivery of packaging materials to us and with courier’s capacity pushed to the limit this can also add to the potential delay. Given our best efforts we are still seeing delays in shipping all orders out on time and we ask for your patience in these exceptional circumstances. Please rest assured that we are working as hard as we can to minimise any inconvenience and delay for our valued customers.