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We guarantee "always fair prices"
Vanstyle maintains an everyday savings pricing policy. We watch other retailers closely and maintain competitive pricing.
The internet being the beast it is means that any Tom, Dick or Henrietta can set up a website in their back room and charge
bargain basement/off the back of a lorry (guv) prices. Often they will have no stock, no returns policy, questionable security,
no guarantees and of course poor customer service. Vanstyle strives to be open and honest, so we will never inflate our
prices to set up an artificial 'sale' (a common - and illegal - retail practice).
It is inevitable in an open market like the internet that there will be some individuals selling some items cheaper than we do,
and some selling them for more than we do, just as in the high street. We take great pride in offering a fast, efficient,
friendly and secure shopping experience, with great products at fair prices. We encourage our customers to shop around,
but are very pleased to welcome them back again and again.
We guarantee to despatch your order when we say we will.
If you order before 3pm, Monday to Friday and we have your items in stock , we'll despatch the same day . If you order after
3pm, we'll still try to despatch that day but, if we can't, we'll despatch the following day. Items ordered after 3pm Friday
or over a weekend will be despatched Monday. Items despatched on Friday are for delivery the following week. Items ordered
over a Bank Holiday will be despatched the next working day. Vanstyle is constantly updated to keep pace with changes in
our stock but demand is high and we occasionally run out of popular items. If we have run out of stock and can't despatch
your order the next working day, we'll email or phone you with a revised despatch date. You can then either accept the revised
dispatch date or cancel the order, as you wish.
We guarantee to replace any goods which aren't suitable.
We guarantee to accept back any goods that you do not want, are not suitable, have changed your mind about, infact, for
ANY reason, provided the goods reach us within 30 days of dispatch from us, in their original condition and packaging.
Please tell us why you are returning the items, just for our records. The original purchase price of the goods will be
refunded on to the card that was used for their purchase. Sorry, but we can not refund the carriage costs.
We guarantee to sort out any problem with your order
Just contact us if you have any problems with an order from Vanstyle. We'll tell you exactly what steps we're going to
take to rectify the problem.
We guarantee full warranty support on all items
Just contact us if you have a warranty problem. All goods supplied by Vanstyle are from official sources and are covered
by the normal manufacturers warranty.
We guarantee that we will only charge your credit/switch card when your goods are despatched.
This is your right under UK law and, if we do anything else, it's illegal!
We guarantee that we won't pass your email details on to anyone else
Absolutely not. All your details are treated as strictly confidential. We're internet users, too, and we know how annoying
unsolicited email can be. We wouldn't risk annoying you by being the cause of it.
We guarantee that shopping with us is safe
Our website uses the very latest secure server hardware and software, and is certified secure by Thawte.
As added security for you, we are members of 'IMRG' (Interactive Media in Retail Group), a trade organisation
that represents all the major UK on-line retailers and members of their 'ISIS' (Internet Shopping Is Safe) scheme.
Alongside ISIS Code of Practice, we are members of IDIS, the official merchant accreditation scheme for delivery standards
and best practice for e-Commerce. Becoming members we aim to prove and offer the highest form of customer services.
Ordering from Vanstyle
ordering from Vanstyle is easy
in
fact, it's so easy that we don't
think you'll need any
instructions but here they are,
just in case
- find
an item you like
- choose
the colour/model, if applicable,
by clicking on the drop down
list to view the options, then
clicking again on the one you
require
- click
your left mouse button in the "ADD
TO BASKET" box below the
item and type the quantity you
require
- wherever
you are on Vanstyle, you can add
items to your basket in the same
way
- you
can check the contents of your
basket and the total cost at any
time by clicking on the "view
your basket" button
- you
can remove items from your
basket or alter the quantity
required at any time.
- post
and packing costs will be shown
on your shopping basket
- click
the "checkout" button
when you finish shopping
- fill
in all the order details on the
secure form
If
you have any problems ordering
from Vanstyle, send us an email to
sales@Vanstyle.co.uk
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